Terms and Conditions

IBLINK decoupage is made entirely by hand. The images are vintage or original and are cut and collaged onto hand blown glass. The finished pieces are unique and one of a kind. Any variation or imperfection is integral to the process and considered part of it’s charm.

Fabrication Time
Due to the handmade nature of the decoupage process, please allow for an estimated fabrication time of 2 – 3 weeks.

Custom Orders
We offer custom decoupage plates made with your personal image. You simply choose the size and shape and send up your digital reference photo. Photos must be clear and sharp and minimum of 300dpi. There is an upcharge for custom plates. See list below. We do not accept returns on custom work. Please contact us with any concerns you may have

We accept most major credit cards including, Visa, Mastercard,
Discover, American Express and Paypal. Sales tax will be added where applicable.

Orders are shipped UPS ground. There is a minimum charge of $15 with an additional charge based on weight and destination. On orders of $150 or more, shipping is free.

Damage in Shipping
Should a piece be damaged in shipping you must retain original packing for a UPS claim to be made. You must contact us by email within 5 days of receiving package so that a claim may be filed.

If for any reason you are dissatisfied with one of our products, you may return it for exchange or online credit within 14 days. We will cover return shipping only if the return is due to our error or damage in shipping. For returns, please contact us by email so that we can process.